Privacy Policy
Privacy Policy (Privacy Policy)
"At Abu Maher National Projects, we are committed to protecting your personal data. The data collected through the diagnostic form or during the purchase is used solely to improve the quality of the service provided to you and to facilitate communication. Your data is not shared with any third party under any circumstances."
We respect the privacy of website users and are committed to protecting their data in accordance with applicable regulations.
Data Collection:
Personal data such as name, phone number, and email may be collected for the following purposes:
Providing services and consultations
Managing bookings and communication
Improving the quality of services
Use of Data:
Data is used only for the specified purposes.
Data is not shared with any third party except with the user's consent or if required by law or regulation.
Data Protection:
We are committed to taking appropriate technical and organizational measures to protect data from unauthorized access or misuse.
Refund Policy
We are committed to transparency and clarity in providing our services while maintaining the rights of all parties.
For digital products (books/courses):"Due to the nature of digital products that are downloadable and immediately consumable, we do not provide a refund option after completing the payment and receiving the download link."
The customer has the right to request a refund within a specified period from the date of purchase, provided that they have not started using the service or gained full access to the digital content.
Refunds do not include any course or digital material that has been opened, downloaded, or partially consumed.
For consultations:"The consultation appointment can be rescheduled 24 hours before the scheduled time. In case of final cancellation, the amount will be refunded minus the administrative fees of the payment gateway."
Consultations that have been conducted or attended are not eligible for a refund under any circumstances.
A return request must be submitted in writing through the official channels specified on the website.
Processing the request:
All return requests are subject to review.
If approved, the amount will be refunded using the same payment method used within an estimated time frame,minus the administrative fees for the payment gateway.